Terms and Conditions
Welcome to Sportive Go! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.
General Terms
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Acceptance of Terms: By using our website, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.
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Changes to Terms: We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes your acceptance of the revised terms.
Orders and Payments
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Order Confirmation: All orders are subject to availability and confirmation. You will receive an email confirmation upon successful placement of an order.
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Pricing and Payment:
- Prices displayed on our website are in EGP and include applicable taxes unless stated otherwise.
- We accept multiple payment methods, including credit cards, bank transfers, and telecommunication cash services (Vodafone Cash, Etisalat Cash, or Orange).
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Cancellations: We reserve the right to cancel any order if there are issues with payment, availability, or incorrect pricing.
Shipping and Delivery
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Delivery Locations: We deliver across Egypt, including the Sinai Region.
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Delivery Time: Standard delivery takes 3 to 5 working days. Delays may occur during peak seasons or due to unforeseen circumstances.
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Delivery Fees: Fees are calculated at checkout unless stated otherwise during promotions.
Returns and Exchanges
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Return Requests: Returns must be initiated within 10 days of receiving your order. Items must meet the conditions outlined in our Return Policy.
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Exchange Requests: Exchanges must be initiated within 14 days of receiving your order. Additional fees may apply for price differences.
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Refunds: Refunds are issued via bank transfer or telecommunication cash services. Delivery fees are non-refundable in most cases.
User Responsibilities
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Account Information: You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
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Prohibited Activities:
- Misusing the website for fraudulent or unlawful purposes.
- Interfering with the functionality of the website or its content.
Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Sportive Go. Unauthorized use, reproduction, or distribution is prohibited.
Liability Disclaimer
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Limitation of Liability: Sportive Go is not liable for any direct, indirect, or incidental damages resulting from the use of our website or products.
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Product Availability: We make no guarantees regarding product availability or that the website will be error-free at all times.
Governing Law
These Terms and Conditions are governed by the laws of Egypt. Any disputes will be resolved in the courts of Egypt.
Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at:
- Facebook: Sportive Go
- Phone: +20 11 52433150
Thank you for choosing SportiveGo. Enjoy your shopping experience!